February 20th, 2026

New

Improved

Fixed

What's New - February 4-19 2026

New

  • Task Checklists & Automation Triggers - Create reusable checklists for your tasks and trigger checklist creation automatically from automations.

  • Claim Stages - Track where each claim is in your workflow with customizable stages.

  • Document Search (Ctrl+F) - Search across all of a client's documents for specific terms to quickly find what you need.

Improved

  • Redesigned Calls UI - Cleaner call flow: select a client, dial, see live transcription status, and review call notes all in one streamlined experience.

  • Automations Page UI - Actions are now visible without scrolling, cards are centered and visually linked, and the title field is more prominent so you never forget to name your automation.

  • Bulk Client Upload - Now supports XLSX files in addition to CSV, with a clearer file picker and improved template guidance.

  • Client Table Preferences - Your preferred page size and display settings are now saved so you don't have to reset them every time you navigate away.

  • Faster Document Processing - Upgraded to a hybrid processing approach with more concurrent workers for significantly faster document ingestion.

  • Large PDF Support - Documents with thousands of pages (like full C-Files) are now handled reliably.

  • Secure Document URLs - All document and form previews now use signed URLs for improved security.

  • Client Activity Tab - The activity tab in client details now populates with a full log of client-related events.

Fixed

  • Call Transcripts - Live transcription now displays correctly during calls, and completed call records are saved even if the call is ended early.

  • AI Chat Accuracy - Resolved an issue where the assistant failed to find conditions referenced in medical records using clinical terminology.

  • Password Reset - Fixed an issue that could prevent the password reset flow from completing.

  • PDF Form Compatibility - Autofilled PDF form fields now display correctly in Adobe Acrobat desktop.

  • Feedback Submission - The thumbs-down feedback button in chat now works as expected.

  • Document Upload Reliability - Improved stability for large batch uploads and long-running document processing.